BESPOKE JEWELLERY – A BRIEF GUIDE
Whether there is a specific design you have in mind, or an item you have seen on this website but would prefer some aspect changed, don’t hesitate to get in touch. A piece can be designed to meet your budget and we are happy to provide you with a non-obligatory quote. Everything can be tailored to meet your requirements including bullion and/or gemstones used – their colour, shape and size.
THE COMMISSIONING PROCESS
Depending on the complexity of the piece and as a general guideline, commissions can take anything from 2-6 weeks to complete from the date the order is placed to date of delivery.
Lead times can be longer during busier times of year and depend on the number of pieces being ordered. An estimated date of delivery will always be provided before you place your order and we always endeavour to meet your deadlines wherever possible.
Once specifications and dates are agreed and an order is placed, a non-refundable deposit of 50% of the total price will need to be paid and cleared before any work commences. This deposit is non-refundable as once it is paid, work would have started on your order straight away. The remaining balance must be paid on completion before the item is dispatched or picked up in person.